What exactly do Mortgage Brokers do for their customers?


Mortgage Brokers act as intermediaries. Their main role is to match you with prospective lenders (such as banks) and financial products (such as mortgages).

Tailored to you

Mortgage Brokers provide you with personalised end-to-end service, from the initial interview, to submitting your application, through to settlement.

A wealth of knowledge

Mortgage Brokers provide you with information about a range of available mortgage products to help your understanding of the different options, so you can choose what’s right for you.

Expertise at every step

Mortgage Brokers assist you with each step of the process when applying for a mortgage.

Helping negotiate

Mortgage Brokers act on your behalf to negotiate with lenders to find an appropriate product for you.

Competitive spirit

Mortgage Brokers help bring competition to the mortgage industry, providing access to a range of lenders, not just the Big 4.

Spoilt for choice

Mortgage Brokers can offer you mortgage finance products from a range of lenders (on average, 34 lenders).

Great value

Typically, consumers don’t pay Mortgage Brokers for the services they provide. Usually Mortgage Brokers receive a commission from the lender for each home loan they settle.